Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr Team Car Care / Jiffylube
...in Lowell, Massachusetts, MACOM has design centers and salesoffices throughout North America, Europe, and Asia. MACOM is certified... ...insights into our entireportfolio. Job Title: Corporate Sustainability,Principal Program ManagerReports to: Senior Director, Corporate...
...friendly, responsive customer service. We are seeking an Inhouse Sales Associate who is a hands-on individual interested in working... ...evolving, dynamic environment. Job Description An entry level technical sales opportunity for a person with the telephone skills to...
Gridnaut Recruiting is hiring a remote Application Users - MATLAB on Windows - STEM contractor (pay $45-$55/hr). Contribute to frontier AI research and evaluation work. Ideal candidates: Already have MATLAB installed or available on your own Windows PC and be able to open...
...Job Description Job Description Dining Room Waiters and Waitresses for Senior Living Part-Time Entry-Level openings THIS IS NOT A FAST-FOOD JOB We are looking to develop top Senior Care professionals. We encourage and support advancement, benefits, and...
...re not just growingwe're shaping the future of dealership IT. Work From Anywhere, Grow Everywhere At Helion, you'll be part of a... ...continuous learningall while enjoying the flexibility of working from home. Why You'll Love Working Here We invest in our people with:...